Frequently Asked Questions

If you have more questions, please don’t hesitate to contact us.

Our patented design allows us to use the largest screen available in the business. A full seven inch screen is unheard of as we grew sick and tired of smaller units which do not allow you the best visibility of your baby. When you compare a typical 5 inch compared to a 7 inch, the difference is night and day. From our decades of experience anything over 7 inch becomes to cumbersome to hold.

A monitor that doesn’t use Wi-Fi is much harder to hack since it operates on a frequency-hopping spectrum (FHSS). Additionally, with a non-Wi-Fi monitor, you don’t have to worry about finding a hotspot. In contrast, monitors that rely on Wi-Fi can be problematic, as their performance depends on the quality and strength of the available network.

The monitor is easy to use, featuring a straightforward plug-and-play design. Its menu is intuitive, allowing you to effortlessly access and activate its advanced features.

Founded in 1989, the company pioneered the world’s first non-touch movement monitor for detecting movement cessation in infants, trademarked as Babysense. Over the years, Babysense has built extensive expertise in developing and producing high-quality health monitoring solutions that meet the stringent regulatory standards and demands of global markets.

Split screen mode lets you monitor two rooms simultaneously, though you’ll only hear audio from the camera currently selected. You can easily switch between cameras with the press of a button or automatically when using SCAN Mode.

The Babyscope video monitor includes VOX Mode, which allows the monitor to enter standby mode. It enables you to set the sound level from your baby’s room, automatically activating sound and video transmission on your Parent Unit when the set level is detected.

If you feel the Babysense Monitor isn’t the right fit for you and your baby, no worries. We’ll help you with the return, backed by our 30-day, 100% money-back guarantee.

Simply contact us via email or online chat if available and we’ll begin the process for you.

Our monitors come with a 2 year manufacturers warranty as standard, which is higher than all of our competitors. We offer email support to answer any questions you may have and live chat when available. If you find the monitor isn’t right for you, we also have a 30-day money-back guarantee return policy. We’re always here for our customers. Please reach out to us directly at [email protected] and we’ll be happy to assist you.

You can pair up to four cameras with a single parent unit. The monitor comes with one camera as standard, and you can purchase additional add-on cameras to pair with the same parent unit. We also offer a bundle unit which comes with two cameras already at a discounted price. Please note that each camera can only be paired with one parent unit at a time.